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Delivery Details

In general we will make deliveries on our own vehicles using our own drivers. However, in some areas and on some days this will not be possible and we will use one of our delivery partners.

Our delivery costs are broken into two zones:

Zone 1: All of Mainland United Kingdom (excluding zone 2 areas)

Zone 2: Northern Ireland, Highland of Scotland, Devon and Cornwall

All Deliveries in Zone 2 below £499 will incur a £100 delivery charge. All order over £499 will be delivered at no charge.

Delivery Charges 

All orders over £499 are delivered Free of Charge

All other orders are subject to a delivery charge based on the size and weight of the product. If there are a number of products the total size of the parcel will be used to calculate delivery charges. 

Parcel Delivery – Items such as single accessories, basin taps, shower heads or wastes          £5         

Small Package – Items such as bath shower mixers, shower valves and kits, small towel rails              £10

(up to 30kg & 1.5m length)

Medium Package – Items such as larger towel rails, bath panels                                            £20

(up to 30kg & 5m length) 

Large Package – Items such as toilets, basins, baths, shower enclosures                               £40

 

All deliveries will be made within 3 working days from date of order unless advised otherwise.

A next day delivery service is available on request at an extra charge.

Delivery charges will be calculated at point of checkout.

If a product is received damaged this must be identified at point of delivery, noted on the delivery paperwork and we must be advised within 24 hours.